Best Auto Repair, Warren

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  • 5477 Twelve Mile Rd Warren, MI 48092

    586-751-0580

  • We welcome all Mac's Tire & Auto
    customers to our family!

586-751-0580 | 5477 Twelve Mile Rd Warren, MI 48092

CUSTOMER SERVICE

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Ron's Auto Care in Warren

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TESTIMONIALS

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Great prices and friendly workers ! Would have done 4 stars but my car needed a second alignment after the fixed the tie rod. The estimated fix time for the second visit was 30 minutes but it was 1 hour and 40 minutes.
, 11/20/2021

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Great prices and friendly workers ! Would have done 4 stars but my car needed a second alignment after the fixed the tie rod. The estimated fix time for the second visit was 30 minutes but it was 1 hour and 40 minutes.
, 11/20/2021

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Great full service oil change!!! Friendly staff.
, 11/08/2021

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Great full service oil change!!! Friendly staff.
, 11/08/2021

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Don't know how it went down to a 4 star review cuz I had a 5 star review. They are amazing and honest
, 10/12/2021

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Don't know how it went down to a 4 star review cuz I had a 5 star review. They are amazing and honest
, 10/12/2021